Electronic Health Records (EHR) have advanced from their origination, becoming an indispensable part of hospitals, clinics and health center’s daily operations. These real-time, cloud-based records give you and your colleagues secure but ready access to patient charts wherever you are and whenever you need them… but only if you have a good system at your back.
If you’re reading this, chances are you’ve begun to doubt the efficacy of the system. No doubt you’re asking yourself, “Do I really need a new EHR?” The short answer is if you have to ask the question, probably. The longer answer is, let’s find out. Here are five signs it’s time to switch.
Your EHR Moves at a Glacial Place
Medicine is a busy, fast-paced field, and you don’t have time to wait on an EHR that chugs slowly through every task. If you have experienced slow load times, difficulty navigating between pages or endless spinning wheels/emptying hourglasses, your system needs an upgrade.
Bugs Never Resolve
No technology is perfect, but some are buggier than others. While you can’t expect your EHR to be bug-free, however, you should have the reasonable expectation that bugs get fixed in a timely manner. If your EHR has become glitchy to the point of frustration and/or you don’t have a responsive support team that updates you with bug fixes, then you may want to consider a new platform.
You Revert to Paper All Too Often
If you find yourself routinely relying on paper because you simply can’t stand to log on and using your EHR, that’s a bad sign. Today’s cloud-based options are fast, efficient and readily available anywhere in your building (or outside it). If you don’t get satisfaction out of using your system, you have not found the right one.
Your Employees Don’t “Get It”
If the people with whom you work regularly complain about the EHR, there’s something wrong. The system should be easy, adding to the daily workflow rather than detracting. If it isn’t, you need a replacement.
You’re Getting Nickel-and-Dimed
Tiny fees add up quickly, and you shouldn’t have to pay for every upgrade, bug fix or add-on. Your system should get automatically upgraded and boast wide inclusivity of services. If this is not the case, ditch your current EHR, then ask about fees and charges before you sign up with a new one.
EHR Solutions Tailored to Your Addiction Treatment Business
Are you looking for a cloud-based Electronic Medical Record and Revenue Cycle Management specifically tailored to businesses in the addiction space? AZZLY® Rize™ is here for you, with a robust system that helps you optimize all parts of the patient management and records cycle, from intake and admissions to medication management and billing.
We invite you to fill out our online form or give us a call at 888-400-3201 for pricing and a demo. It’s never too late to escape from an antiquated EHR that isn’t serving you, nor is it ever too early to get a jump on a shiny, streamlined new future. All you have to do is get in touch with AZZLY today.