Telehealth vs. Remote Patient Monitoring: Which Option is Better for Your Patients?

In a world where technology is continuously evolving, medical providers have more options than ever to provide quality patient care. Two of the most popular telemedicine solutions are Telehealth and Remote Patient Monitoring (RPM). Both offer tremendous benefits to both practitioners and patients alike, but which one is the better option for addiction treatment or behavioral health providers? In this guide, we will discuss the differences between telehealth and RPM and explore which option may be better suited for your patients.

What is Telehealth?

Telehealth is the use of digital information and communication technologies, such as video conferencing, to access healthcare services remotely. It allows for virtual consultations between patients and providers, eliminating the need for in-person appointments. This is especially beneficial for those who have difficulty physically accessing a provider’s office, such as patients with transportation or mobility issues.

Telehealth also allows for real-time communication and monitoring of a patient’s condition and progress, making it an effective tool for ongoing behavioral health and addiction treatment.

What is Remote Patient Monitoring?

Remote Patient Monitoring (RPM) involves the use of electronic devices to monitor a patient’s health outside of traditional healthcare settings. This can include wearable devices that track vital signs, such as heart rate and blood pressure, or mobile applications that allow patients to digitally input their symptoms and receive feedback from their providers.

RPM is often used to manage chronic conditions or monitor patients who have recently been discharged from a hospital. It allows for continuous monitoring and early detection of potential health issues, leading to better patient outcomes.

Read More: Benefits of Telehealth for Mental Health and Addiction Treatment Professionals

How Do They Differ?

While both telehealth and RPM utilize technology to provide remote healthcare services, there are significant differences between the two options. Telehealth is primarily focused on virtual consultations and appointments, while RPM places a stronger emphasis on continuous monitoring of a patient’s health. Additionally, telehealth is more suitable for ongoing treatment and therapy sessions, while RPM is better suited for managing chronic conditions or post-hospital discharge monitoring.  Both are of great value.

Which Option Is Better for Your Patients?

Ultimately, the decision between telehealth and RPM depends on the specific needs of your patients. For behavioral health and addiction treatment providers, telehealth may be the better option as it allows for real-time communication and ongoing therapy sessions. However, RPM can also be beneficial in managing chronic conditions that may impact a patient’s mental health. So a combination of both may make sense.

It is important to consider factors such as patient accessibility, technology literacy, and treatment goals when deciding which option to implement. It may even be beneficial to utilize both telehealth and RPM in different ways to provide comprehensive care for your patients. Apart from this, implementing an EHR management software can greatly enhance the efficiency and effectiveness of both telehealth and RPM services. This is because EHR software streamlines administrative tasks and allows for secure storage of patient data, making it easier to access and analyze information during virtual appointments or remote monitoring. Overall, every healthcare organization should carefully evaluate its options and choose the telemedicine solution that best serves their patients’ needs.

How Can AZZLY®️ Help You?

We understand the importance of providing high-quality care for your patients while also managing the administrative tasks that come with running a mental health or addiction treatment center. That’s why AZZLY Rize™️ offers an all-in-one EHR/PM/RCM platform designed specifically for addiction treatment and behavioral health providers. With features such as e-check-in, scheduling, appointment reminders, telehealth, treatment plans, progress notes, and electronic billing and claims submission, we aim to streamline your facility’s operations and improve compliance and accurate billing in real-time.

By utilizing AZZLY Rize™️, you can easily incorporate telehealth or RPM services into your organization and provide virtual patient care. All in all, our goal is to provide you with the tools and technology necessary to deliver efficient and effective care to your patients while staying compliant with regulations. So why wait? Contact us today at or 1 (888) 400-3201 to learn more about how we can help you enhance your organization and improve patient outcomes. You can also schedule time with a Solutions Consultant here. Let’s work together to provide the best possible care for your patients.

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