We at AZZLY® have taken the CDC’s recommended steps to protect our staff and valued clients in response to COVID-19 so that we may provide continuous service and support.
Coletta Dorado, the Founder and CEO of AZZLY, said, “As we continue to monitor Coronavirus (COVID-19) developments closely, the health and well-being of our clients, partners, and our employees is of utmost importance to us. As a partner to your business, we also understand the critical need to limit any impact this health event could have on our service to our clients. We are focused on our preparedness efforts to maintain a safe work environment for our staff so we may respond timely to your needs.”
To minimize risk of exposure to themselves or their clients, many providers are now having to make adjustments to treat their clients remotely. To facilitate this, AZZLY has partnered with Zoom® to provide telehealth to our clients as part of our electronic health record (EHR) solution AZZLY® Rize™.
Zoom is secure and HIPAA-compliant. Zoom and AZZLY share common values. Both of us believe in providing a solution that improves your patient outcomes, maximizes your resources, and boosts internal communications. Zoom supports mobile phone or conference calls, video conferencing, and screen sharing through several affordable plans.
Here are a few reasons that using Zoom as an integration of an all-in-one electronic health record like AZZLY Rize can help you:
- While Zoom is HIPAA-compliant, HIPAA requires that documentation of telehealth calls be stored in the EHR rather than in the Zoom cloud. Documenting your sessions in your AZZLY notes keeps you organized, compliant and provides accurate billing information.
- For billing, AZZLY’s Professional Claims screen will allow you to select Telehealth as the Place of Service (POS). AZZLY has a strong billing and claims platform that enables our clients to submit medical claims seamlessly with a first-time pass rate over 98%.
- Schedule the appointment and send an invite to your patient/client through your email source. When a client attends, check in the appointment on AZZLY calendar so that you have the record in the Appointment Report and also for Billing & Claims work.
As more and more people choose to create social distance or self-quarantine, AZZLY’s telehealth partnership is already helping our clients. After we got one client in Ohio set up with Zoom, he said, “I truly can’t thank you enough for your help. I’ve been trying to get in touch with them for two days without any returned call. I know they are super busy. I greatly appreciate this!!!!”
Michael Harris, a MAT expert in Kissimmee, FL, recently spoke on our podcast Talking Treatment™ about the way telehealth allowed for innovation in his community:
We will continue to closely monitor the COVID-19 situation and, if necessary, adjust the way we serve current and potential clients accordingly. We will continue to provide 24/7 support unless otherwise noted. Our priority is the health of our staff and those we serve.
Would you like to learn more about telehealth with AZZLY® Rize™? Our software is an all-in-one EHR/RCM/PM solution for addiction treatment and behavioral healthcare, and part of providing that premiere solution is understanding the needs of providers in this industry. Fill out this short form to speak with one of our EHR experts and take the first step. We want to help you help your patients.